FAQs

No. Your policy is setup with recurring automatic payments per your authorization and we will continue to deduct the payments on your billing date until you request to have the policy canceled.

How do you determine the billing date for my renters insurance policy?

Your billing date is 2 weeks before your next coverage period. This provides us the time needed to contact you and prevent a lapse in coverage in the event your authorized payment method is declined for any reason.

Why am I getting charged again in less than a month for my renters insurance policy?

On monthly payment terms, the 1st payment is charged at the time of purchase and the 2nd payment is charged two weeks before your next coverage period. This date also becomes your billing date for each month going forward. The reason for charging 2 weeks before your 2nd month's coverage start date is to have enough time to contact you in the event that your authorized payment method is declined for any reason. This way we can prevent a lapse in your coverage due to non-payment.